Patient Care Quality Office: Interior Health

Description

Description

Interior Health’s Patient Care Quality Office (PCQO) is the central access point for complaints that are not addressed at the service delivery level. The PCQO provides a clear, consistent, timely and transparent process for patients to register complaints about the care they receive from Interior Health.

You can expect your complaint to be dealt with promptly and fairly. The Patient Care Quality Office will:

  • formally register your complaint
  • work with you to identify a reasonable resolution to your concern
  • provide you with a response to your complaint and an explanation about any decisions and actions taken as a result of your complaint

You can submit a complaint here or call the number below.

Hours: 8:30am – 4:30pm PST; Monday-Friday

Contact

Contact
  • Phone
  • Website
  • Category
    Advocacy & Support, Health Care Services
  • Location
    Balfour, British Columbia, British Columbia, Canada, Castlegar, British Columbia, Cranbrook, British Columbia, Crawford Bay, British Columbia, Creston, British Columbia, East Shore, British Columbia, Fernie, British Columbia, Fruitvale, British Columbia, Grand Forks, British Columbia, Greenwood, British Columbia, Harrop, British Columbia, Invermere, British Columbia, Jaffray, British Columbia, Kamloops, British Columbia, Kaslo, British Columbia, Kelowna, British Columbia, Kimberly, British Columbia, Nakusp, British Columbia, Nelson, British Columbia, New Denver, British Columbia, North Shore, British Columbia, Okanagan Falls, British Columbia, Oliver, British Columbia, Penticton, British Columbia, Proctor, British Columbia, Revelstoke, British Columbia, Riondel, British Columbia, Rossland, British Columbia, Salmo, British Columbia, Silverton, British Columbia, Slocan Valley, British Columbia, Slocan, British Columbia, Sparwood, British Columbia, Trail, British Columbia, Vancouver, British Columbia, Victoria, British Columbia, Warfield, British Columbia, Winlaw, British Columbia
  • Tags
    Resources, Support

Location

Patient Care Quality Office: Interior Health

Contact

Patient Care Quality Office: Interior Health
Lilly
  • By Administrator
  • Email: lamourah@nelsoncares.ca

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